Privacy Policy
Last updated: December 10, 2025
The Press House Dry Cleaners (“The Press House,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our pickup and delivery services, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
The Press House Dry Cleaners is a dry cleaning and laundry service based in Potomac, Maryland, USA.
-
Business name: The Press House LLC / The Press House Dry Cleaners
-
Website: https://thepresshousedrycleaners.com
-
Store address: 12948-F Travilah Rd, Potomac, MD 20854, United States
-
Phone: 443-458-1450
If you have questions about this policy, you can contact us using the details above.
2. Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our website or services.
Information you provide directly may include:
-
Name
-
Email address
-
Phone number
-
Pickup and delivery address
-
Order details (items, preferences, instructions)
-
Payment-related information (processed securely by our payment provider through our ordering platform)
-
Any messages or notes you send us (for example, special garment instructions)
We do not intentionally collect sensitive personal information such as social security numbers or government ID numbers through our website or normal service flow.
3. How We Use Your Information
We use your information to:
-
Provide and manage dry cleaning and laundry services
-
Schedule and complete pickups and deliveries
-
Communicate with you about orders, delivery windows, reminders, and service updates
-
Send you promotions or offers if you’ve provided your contact information (you can opt out at any time)
-
Process payments and help prevent fraud
-
Improve our website, services, and customer experience
-
Comply with legal and tax obligations
4. Payment Information
We use third-party payment processors (for example, through CleanCloud or similar platforms) to handle payments for our services.
-
We do not store your full credit card number on our own servers.
-
Your payment information is handled and stored by our payment provider in accordance with their security and privacy standards.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
-
Remember your preferences and improve your experience
-
Understand how visitors use our website
-
Measure and improve the performance of our marketing campaigns
We may also use third-party services such as:
-
Analytics tools (e.g., Google Analytics) to understand website traffic and usage patterns
-
Advertising pixels (e.g., Meta/Facebook Pixel) to measure and optimize our ads
You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.
6. How We Share Your Information
We do not sell your personal information.
We may share your information with:
-
Service providers who help us operate our business, such as:
-
Order management and scheduling platforms (e.g., CleanCloud)
-
Payment processors
-
Email and SMS communication tools
-
Website hosting and analytics providers
-
-
Professional advisors, such as accountants or legal advisors, when reasonably necessary
-
Law enforcement or government authorities, when required by law or to protect our rights, property, or customers
-
Another business, in the event of a sale or transfer of our business, in which case we will seek to ensure your information remains protected
These third parties are only given the information needed to perform their functions and are expected to protect your information.
7. Data Security
We take reasonable physical, technical, and administrative measures to help protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted to or from our website or services.
8. Data Retention
We keep your information for as long as necessary to:
-
Provide services and manage your customer relationship
-
Maintain business and tax records
-
Comply with legal obligations
-
Resolve disputes and enforce our agreements
When we no longer need your information, we will delete it or anonymize it where feasible.
9. Your Choices and Rights
Depending on where you live, you may have the right to:
-
Access the personal information we hold about you
-
Request corrections to your information
-
Request deletion of your information (subject to legal and business record-keeping requirements)
-
Opt out of marketing communications
To exercise these rights or update your information, please contact us at:
-
Phone: 443-458-1450
You can also unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of those emails.
10. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete that information.
11. Links to Other Websites
Our website may include links to third-party websites or services (for example, scheduling platforms, maps, or social media pages).
We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Your continued use of our website or services after any changes means you accept the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
The Press House Dry Cleaners
12948-F Travilah Rd
Potomac, MD 20854
United States
Email: care@thepresshousedrycleaners.com
Phone: 443-458-1450